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Amdocs' Blueprint For Service Providers
The Blueprint transcends traditional BSS, OSS and SDPs, and encompasses current and emerging customer experience business processes.
Posted Nov 12, 2007 by Biztech2 Staff
'Innovation 2.0' To Help Airlines Enhance Customer Experience
TCS T&H Innovation Lab has announced a new set of solutions to help the airline industry identify and retain high value customers.
Posted Nov 05, 2007 by Biztech2 Staff
IBM IRL Expands Bangalore Facility
IBM will open this facility to its clients, to connect its researchers to real world problems facing the services industry.
Posted Nov 05, 2007 by Biztech2 Staff
Wipro Files For Patent For Its e-Enabler SOA Framework
This solution provides SOA based platform to align applications to business processes.
Posted Nov 05, 2007 by Biztech2 Staff
Xerox Phaser 7760
Xerox India launched the Xerox Phaser 7760, an A3 color laser printer to cater to the colour printing needs of document intensive enterprises
Posted Nov 02, 2007 by Biztech2 Staff
Deploying Better Business Practices Around The IT Spend
Jacob Lamm, EVP & GM, Governance & Service Mgmt, CA on importance of governance to Indian CIOs.
Posted Oct 25, 2007 by Minu Sirsalewala
TVS Opts For Tarang’s E-Learning Courseware
Tarang develops Online Induction Training Program for TVS Motors.
Posted Oct 24, 2007 by Biztech2 Staff
Sun's Product Based Service Strategy
Don Grantham, Exec. VP, Global Sales & Services, Sun Microsystems, elaborates on how his company's services component is based on their IT product portfolio.
Posted Oct 18, 2007 by Minu Sirsalewala
Sybase Inaugurates Professional Services Centre In Pune
Global SPS Centre will offer onsite and offshore managed IT services.
Posted Oct 17, 2007 by Biztech2 Staff
Kingfisher Airlines Launches SMS-based Ticketing Service
The service would allow customers to search, book and pay for tickets start-to finish on the mobile itself.
Posted Oct 10, 2007 by Biztech2 Staff
Adlabs Enhances Moviegoers Experience With IVR System
Adlabs Cinemas implements an IVR system to maximise consumer convenience and support its growth plans.
Posted Oct 05, 2007 by Sahil Mane
Complex Integration Issues Lead GPI To Highway SOA
Move Over Sole-Sourcing, It's Time for Multi-Sourcing!
"Operators Should Choose Their VAS Partners Wisely"
Bharti Telesoft with its services like Live TV, CMS and CRBT (caller ring back tone) has become aggressive not only about the Indian telecom market but also expanding its reach in other countries.
Posted Sep 22, 2007 by Chirasrota Jena
Wipro - Compuware To Drive Continual Service Improvement
Wipro BATON leverages Compuware Vantage for service quality measurement and reporting.
Posted Sep 18, 2007 by Biztech2 Staff
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