Experian, the global information solutions company, has released the latest version of Tallyman, its specialist debt management system, to help its customers tackle the problems caused by growing numbers of consumers encountering financial difficulties as economic conditions become more difficult.

Tallyman, part of the suite of products offered by Experian's Decision Analytics business, is used to manage customers who have fallen into arrears with their payments by organisations that grant credit to consumers, including banks, building societies, loan providers, credit card companies and debt collection agencies, as well as organisations that provide consumer credit as part of their business model, such as retailers, utilities and communications companies.

New features for Tallyman 3.4 include enhanced integration of dialler activities into Tallyman; the ability to deploy Tallyman in any language; new configuration management capabilities; and web service dictionaries that enables data from both internal (intranet, billing, CRM etc) and external (other customer management systems - such as Experian's Probe SM) systems to be easily accessed by Tallyman.

Brian Dewis, MD of Experian's Tallyman business, said, "We are continuously improving Tallyman in response to the needs and demands of existing customers and prospects. The Tallyman solution meets the challenge of ever increasing levels of consumer debt, as our growing customer base attests."