Avaya Unified Communication one-X Speech interface, which was launched recently, helps users communicate with their communication device by commanding it to perform duties like scheduling meetings, conference calls, calling people and much more.
Avaya Modular Messaging 4.0 now includes the Avaya one-X Speech interface to a personal assistant, enabling hands-free access to calling and conferencing capabilities, voice, email and fax messaging, enterprise directories and databases, calendars, contacts and task lists – from any telephone.
"Unified Communications is about converging features such as our award-winning Modular Messaging and one-X Speech applications," said Mary Dunlop, Vice President, Unified Communications Product Management, Avaya. "Our goal is to ensure cost-effective solutions where companies and employees benefit from improved collaboration, responsiveness and simplified access to the wide range of communications tools used today."
Avaya one-X Speech incorporates industry-leading, natural language speech recognition technologies from Nuance Communications, a provider of speech and imaging solutions and an Avaya DevConnect program member.
"As consumer behaviour evolves, technology must evolve as well to provide options for users to stay connected, while keeping safety paramount to mobile communications," said Mike Thompson, VP and General Manager of Mobile Speech at Nuance Communications. "By implementing speech recognition technology from Nuance to its one-X Speech messaging platform, Avaya is bridging the communication gap for users who need access to information any time, anywhere."
Avaya Modular Messaging 4.0 with Avaya one-X Speech adds speech access for IBM Lotus Domino 7.0, and upgrades compatibility with Microsoft Exchange 2007 and Internet Explorer 7.