Aircel has awarded a long term next generation business transformation contract to Wipro Ltd.

Aircel has partnered with Wipro in a 9 year outsourcing contract .The contract will see Wipro deliver business transformation through Business-IT alignment, implementing a future ready IT architecture in accordance with industry standards and deployment of global best practice and tools to sustain comprehensive IT operations over the life of the contract.

Business-IT alignment will be achieved through implementation of TeleManagement Forum’s (TM Forum) eTOM framework to deliver measurable KPI’s, which can be benchmarked against the global telecom industry. IT Architecture, applications and infrastructure transformation will be delivered using globally accepted standards including TM Forum’s Next Generation OSS (NGOSS). The platform will allow launch of next generation services including WiMax, Mobile TV and 3G services for Aircel.

In addition, Wipro will deploy component based Service Delivery Platform (SDP) for Aircel to deliver wide range of services including Multi Channel Access, Real Time Information Delivery, Multimedia Content and VAS. This SDP will accelerate launch of services and enhance customer experience with higher efficiencies. Wipro will weave together the fabric of transformation using its best practices in service delivery management, transition management and governance.

Speaking on the occasion, Sandip Das, CEO Maxis said,  "We are very excited at this opportunity to partner with Wipro, for whom we have great respect. This alliance is timely, as at this strategic juncture, we as a company are ready to make an impression in the telecom market. We see a great deal of similarity in our respective approaches towards innovation and delivering superior value and experience to the customer!"

Suresh Vaswani, President, Wipro Infotech & Global IT service lines said, "We are delighted to be partners with Aircel in its growth and transformational journey. Wipro will deliver next generation business transformation for Aircel by creating a futuristic platform to launch innovative, leading edge services and delivering unmatched customer experience. We will combine our global telecom expertise with our total outsourcing proposition to deliver a seamless service experience. This is a strategic relationship for Wipro and we are committed to making it a showcase in the global telecom industry."

Rohit Chandra, Executive Director, Aircel Ltd. said,  "We required a strong partner who could deliver business transformation for us and we selected Wipro after an extensive and stringent evaluation process. We found a vibrant culture of innovation and customer sensitivity coexisting with an expansive talent pool in Wipro, which is critical for success in long term strategic engagements such as ours. We are confident that this relationship will be a rewarding one for all our employees and stakeholders."