Experian, a global information services company, has announced the launch of Account Monitoring ServiceSM, its comprehensive business credit monitoring system that provides relevant and actionable alerts, enabling clients to minimise risk and maximise customer relationships. The new system includes the industry's widest range of credit-based alerts to inform clients of significant positive and negative events in their customers' credit profiles, allowing them to avoid risk or signal up-sell or cross-sell opportunities.

Experian's Account Monitoring Service is available to clients in three convenient delivery methods, including batch, Web service or through its new software interface, Portfolio Alert AdvisorSM. The new software provides enhanced filtering capabilities to view and process alerts in a prioritised list that can be expanded to provide specific details about each event or change. Portfolio Alert Advisor also improves the account management process by providing a multi-user, workflow-driven environment that helps reduce labour costs and time spent managing individual accounts.

"Establishing a proven portfolio management system is an important practice that every company should embrace," says Dan Meder, vice president of Experian's Business Information Services. "By utilising our Account Monitoring Service, clients can allocate critical resources more efficiently, improve cash flow and develop stronger customer relationships. It can also help them stay competitive in tough economic times by helping to reduce delinquency and improve collection efforts."

Some of the enhanced triggers incorporated into the Account Monitoring Service include score changes, payment behaviour changes, public record filings, including bankruptcy, liens and judgments, collection filings, changes in key payment ratios, delinquent accounts and inquiries.