Along with information explosion enterprises are struggling to connect business trends with technology trends. Adding to these problems are compliance standards and green IT initiatives. In order to solve these problems, vendors in different segments are coming up with solutions to help their clients. In its attempt to help enterprise customers, Xerox Global Services has rolled out its Enterprise Document Solution in India. Xerox India's Global Services has planned to target top 100 Indian companies to offer its document enterprise document solution. The company has planned to tap the top 10 companies of targeted verticals in seven major cities. Xerox Global Services is looking for partners to push this solution among mid sized companies.

The company is looking at those enterprises, which have more than 4000 white-collar employees. Launching the Enterprise Document Solution in India, Ravi Venkatraman, Director, Xerox Global Services, Xerox India says, "We are targeting companies on the basis of their IT investment and number of employees. According to a Gartner survey, 3% of the enterprise revenue goes towards printing and more than 30% of communication is supported through documents. So there is a need for a proper document strategy for each and every enterprises." The company has planned to customise the solution as per the requirements of the clients.

The solution suite will provide all components of a document workflow in an enterprise, including account payable, receivables, electronic document management, e-print sourcing and mail room management. The solution includes customer value addition, business value add and non-value add services. The solution will help the organisations beginning from customer acquisitions to revenue sharing to customer retention and will eliminate non-value adds of the companies. The company is targeting BFSI, retail, telecom and IT/ITES sectors to push its enterprise document solution. Informs Venkatraman, "The enterprise document market in India is around 4% of the exchequer. The market is growing at 35% per year but we are growing at a much higher rate. An enterprise is spending between Rs 30,000 to Rs 50,000 per person on printing in a year." He further added that the top-level management starting from the CIO to the CFO should recognise the importance of enterprise document solution and should handle the challenges poised by their employees while eliminating non-value adds.

The telecom and BFSI sectors are the biggest generators of document in India. While generating a bill , the telecom service provider has to undergo 70-80 document life cycle management processes. It is very essential for these sectors to have a concrete document strategy to control their documentation costs. Xerox Global Services has started discussions with the prospective customers in these verticals to push this solution in India.