Wipro Infotech has announced that it has won an IT outsourcing contract from Pantaloon Retail (India).

Pantaloon Retail has ambitious growth plans to enhance their geographical footprint and will increase their outlets to over 2,500 over the next 5 years. In its endeavour to capture a large pie of the consumption basket of Indian consumers, Pantaloon is aggressively launching retailing formats and differentiated private labels.

To support these strategic initiatives, Pantaloon has selected Wipro for delivering streamlined IT operations. As part of the scope, Wipro is responsible for rolling out and managing the IT operations across all the outlets of Pantaloon. Wipro will deliver infrastructure management and application support services, managed security services and data centre hosting, operations and management services. Wipro will leverage its Global Service Management Centre to deliver scalable IT services platform for Pantaloon.

Speaking on the occasion, Kishore Biyani, MD, Pantaloon Retail, said “Pantaloon is driving innovation and thought leadership in India’s retail industry. Technology is core in driving these objectives. We believe Wipro’s leadership in technology and service delivery innovation coupled with our innovative strategies will redefine the retail landscape in India. This partnership is valuable to all our stakeholders including customers and employees.”

Suresh Vaswani, President – Wipro Infotech and Global IT Practices said “We are delighted to be partners in the retail revolution unleashed by Future Group which has transformed the consumer experience in India. Wipro will deliver IT transformation for Pantaloon by creating scalable and agile operations which will become the bedrock of geographical expansion and superior customer experience.”