Yatra.com has announced that it has implemented a fraud protection system from CyberSource, a provider of electronic payment and risk management solutions. Yatra will use CyberSource Decision Manager across its website and call centre operations, which provide airline, car rental, bus and hotel reservation facilities.
Manish Amin, co-founder of Yatra.com, said, "Yatra required a system which could rapidly process information and identify potentially fraudulent orders. CyberSource Decision Manager will enable us to take proactive action against suspect online ticket purchases, helping to reduce fraud. It will also benefit our genuine customers, providing them with an efficient online experience. Amin continued, “Furthermore, the CyberSource system is very user friendly and gives us complete control over our risk management processes."
Akif Khan, head of client and technical services at CyberSource, said, "The addition of Yatra to our portfolio of Indian merchants further demonstrates CyberSource’s commitment to this region and we are very pleased to welcome them on board. In working with Yatra, one of India’s largest travel services organisations, we will be able to enhance and optimize our Decision Manager solution for this marketplace, paving the way for future growth."
Moneycontrol.com