HP has introduced enhanced software to help IT organisations monitor and manage business services to mitigate business risk and reduce the potential costs of service downtime.

The newly enhanced HP Business Service Management (BSM) solution combines application, infrastructure and network management software to help customers manage the overall health of their business services.

The solution includes upgrades to HP Operations Centre 8.0, HP Network Management Centre 8.0, HP Business Availability Centre 7.0 and HP Universal Configuration Management Database (CMDB) 7.0.

HP BSM software helps customers monitor and manage complex business services, such as insurance claim processing, product order and inventory management systems, across heterogeneous and distributed IT environments.

According to T. Srinivasan, executive director, HP Software, India, “HP Software’s BSM solution helps IT ensure integrity of strategic business processes by monitoring end-to-end health of business transactions, by enabling visibility into the health and detailed status of business transactions.”