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Tag : outsourcing

MakeMyTrip Outsources Customer Support To IBM Daksh

News :Outsourcing

MakeMyTrip has announced a strategic tie-up with IBM Daksh to further enhance its customer service experience.

Posted Apr 08, 2008 by Biztech2 Staff

Vivek Pandit, Partner, McKinsey & Co, How Remote Infrastructure Management Can Deliver Business Benefits - Part 2

Videos :Outsourcing

Vivek Pandit, Partner, McKinsey & Co explains how RIM is an opportunity for CIOs to improve productivity and flexibility in their business.

Posted Apr 04, 2008 by Dhwani Pandya

Security Of Primary Importance In IT Outsourcing

Videos :On Cue With IT Leaders

Suchit Gogwekar, Deputy Secretary, Bombay Chambers discussed the benefits of IT outsourcing and the security risks in the space

Posted Apr 02, 2008 by Angelo Mathews

Spend Trend Shifts As Outsourcing Moves To Multisourcing

News :Outsourcing

Dissatisfaction with traditional outsourcing relationships is changing the way enterprises and their IT service providers do business.

Posted Apr 01, 2008 by Biztech2 Staff

Conversion Of SLA To Financial Numbers Brings Visible Benefits

Videos :Outsourcing

Vikas Gadre, CIO, Tata Chemicals describes the benefits of converting SLA in to financial numbers for a successful outsourcing undertaking.

Posted Mar 14, 2008 by Dhwani Pandya

IT Outsourcing Being Used To Enhance Business Performance

News :Outsourcing

According to Gartner, ITO is being used to enhance business outcomes instead of just to control or reduce costs.

Posted Mar 04, 2008 by Biztech2 Staff

Outsourcing In The Web 2.0 World

White papers :Outsourcing

This paper aims at capturing the essence of Web 2.0 and Outsourcing 2.0. This paper also comes up with business models that would optimise the benefits of this new wave of technological transformation.

Posted Mar 04, 2008 by Biztech2 Staff

Managing The Complexity Of Network Convergence Through Outsourcing

White papers :Outsourcing

The convergence of voice, video and data networks, brings opportunities for a business that can capitalise on change. When managed correctly, network convergence can enable companies to operate more efficiently & increase returns on technology investments

Posted Feb 26, 2008 by Biztech2 Staff

Outsourcing - Not Only Cost Reduction But Value Addition

Videos :Outsourcing

Satish Bilgi, VP & CIO, Voltas Ltd. expresses his views on the outsourcing trend in India and the drivers behind it.

Posted Feb 18, 2008 by Dhwani Pandya

Outsourcing As A De-risking Strategy

Videos :Outsourcing

Sandeep Biswas, Partner, Accenture, elaborates on the challenges associated with IT outsourcing.

Posted Feb 15, 2008 by Dhwani Pandya

HP Signs $675 Mn Outsourcing Contract With Unilever

News :Outsourcing

HP will manage Unilever’s technology infrastructure in America, Asia, Africa, Turkey and Middle East.

Posted Feb 15, 2008 by Biztech2 Staff

Pantaloon Retail Selects Wipro To Streamline IT Operations

News :Outsourcing

Wipro Infotech wins over $50 million, 5 year IT Outsourcing contract from Pantaloon Retail.

Posted Feb 14, 2008 by Biztech2 Staff

Multiple Vendors: The Way To Go

Videos :Outsourcing

Enterprises today, are opening their doors to multiple vendors for their outsourcing needs and it's now becoming a mature practise rather than a passing trend.

Posted Feb 12, 2008 by Ankush Sohoni