» Subscribe to Newsletter
» Switch to BizTech2.com
Home » News » Internet Internet & Software » Comcast to Integrate E-mail, Voicemail Online
Comcast to Integrate E-mail, Voicemail Online
By: Reuters   |   May 07,2007
Comcast Corp., the leading U.S. cable operator, said on Monday it will integrate its e-mail and voice messaging services in a new Web-based communications center called SmartZone.

In a bid to boost customer loyalty with free add-on services, SmartZone will enable Comcast's 12 million high-speed Internet subscribers to access their voice mail and e-mail from the same online platform, with instant messaging and an interactive address book.

The company's 3 million digital phone subscribers will also be able to use the service.

Comcast believes services like SmartZone will strengthen its relationship with subscribers who may be tempted by offers from satellite television operators, or from telephone companies that are also selling video and Internet services.

"It's about making our products work better together wherever you want them available," said Catherine Avgiris, senior vice president of voice services at Comcast.

"Customers can use that functionality to simplify their lives, helping us maintain that relationship and loyalty with them," she added.

Comcast will not be charging for the new service, continuing a strategy of offering subscribers extra services such as free video-on-demand to encourage loyalty. It currently allows subscribers to view up to 95 percent of its video-on-demand programming for free.

In the last two years, cable operators have been able to reverse customer losses by bundling television, phone and high-speed Internet access in competitively priced packages.

Comcast created SmartZone in partnership with Hewlett-Packard Co., Zimbra, a specialist in messaging software and Plaxo, an online address book service.

Comcast is hoping to eventually integrate SmartZone with its television service and its Pivot mobile phone service, which is in the early stages of being introduced in partnership with Sprint Nextel Corp. in some regions.
Tags:
 
Ads by Google 
Post a Comment on “Comcast to Integrate E-mail, Voicemail Online”
Comment : 
Name : 
City : 
Email : 
There are no comments on this article yet.
Why don't you post one?
Ads by Google 
Ads by Google
Products
Camcorders  |   Controllers  |   CPUs  |   Desktop PCs  |   Digital Cameras  |   Digital Video Recorders  |   DVD Players  |   Games  |   Gaming Consoles  |   General  |   GPS Systems  |   Handhelds / PDAs  |   Hard Drives  |   Headphones & Headsets  |   HiFi Audio Systems  |   Home Theater Systems  |   Input Devices  |   Internet  |   Laptops  |   Low Level Components  |   Mac Systems  |   Mobile Phone Accessories  |   Mobile Phones  |   Monitors  |   Motherboards  |   MP3 / Audio Players  |   Multi-Function Devices  |   Networking  |   Optical Drives  |   PC Accessories  |   PC Add-on Cards  |   PC Cabinets  |   PC Games  |   Printers  |   Projectors  |   RAM Modules  |   Scanners  |   Software  |   Speakers  |   Telecom  |   TVs  |   Video Players  |  
Careers | About Us | Ad Inventory | Site Profile | Feedback | Copyright © 2007, Tech2.com India - A Network 18 India Venture