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IATA Launches Information Website
By: Tech2.com News Staff   |   Dec 13,2007
The International Air Transport Association (IATA) has launched the IATA Travel Centre at www.iatatravelcentre.com that will provide passport, visa and health information necessary for air travelers.

"This responds to the consumer demand for self-service by giving travelers easy access to helpful and accurate information about the essentials of travel—from what documents are required to what taxed must be paid," said Giovanni Bisignani, IATA's Director General and CEO.

At the time of booking, The IATA Travel Center will provide tailored information by itinerary on passport, visa and health requirements, as well as taxes at arriving and departing airports and consumer and currency regulations. The service is offered free of charge to individual travelers. Links to The IATA Travel Center can be included on booking sites and in e-mail travel confirmations.

Travelers are responsible for having correct documentation with them. While most documentation problems are discovered at check-in, every year an estimated 35,000 travelers are turned back at destination or transfer points by immigration authorities due to improper documentation. The average fine for every passenger arriving or transiting without proper documentation is US$5,000. When combined with associated manpower costs, the annual expense to the industry is over US$200 million.

The Travel Center is based upon an enhanced version of IATA's TIM/Timatic service which monitors and automatically updates passengers of changing regulatory requirements that will impact their travel plans. There are about 14,000 such changes recorded in the Timatic database each year.

"The Travel Center is the first of a number of initiatives IATA is driving to help the industry to improve service while reducing these costs," said Bisignani.
 
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