I promptly contacted the Xbox360 helpline and after explaining the problem to the lady at the other end, I was promised that my Xbox360 would be replaced in a week or two. A month and a half later the replacement arrived. I expected a brand new Xbox360, but I was greeted by a shabby refurbished one instead. Hey, I wasn’t complaining: it worked just fine... for a while. Exactly a week later, the disc drive on the Xbox360 starting giving way; the drive just wouldn’t recognize any game discs, no matter what I did. I called up Microsoft again and asked them for a replacement. This time I was told that it would take at least a month, since they were out of stock. The last time they said it’d be a week, it took me a month and a half to get a replacement; according to that calculation a whole month roughly translated to half a year! I refused to wait that long, and decided to contact Microsoft directly.
We got in touch with Microsoft’s PR and told them about the problem. We told them about how we needed the console urgently since we had a huge backlog of games to review, so they sent us a replacement within a week. After plugging the cursed thing in, I was greeted by the same 3 flashing red lights; the damn thing was dead on arrival! We contacted Microsoft’s PR again and told them that we needed another replacement, and they said that they were out of stock and it would take a while for them to get one.
We decided to buy another Xbox360 as backup for such situations. We went to a nearby PlanetM the next day and picked one up. By this time, I was so tired with the whole ordeal that I’d hoped to be rewarded with some quality time with my virgin copy of Mass Effect that was collecting dust. I started up the console, after which it said that an update was required. I pressed OK, after which the console rebooted and was stuck on an ‘Update Failed’ screen. I rebooted the console and there it was mocking me – the most dreadful sight ever – the three red flashing lights!

