Vivo and iQOO smartphone users get 'update scam' warning from Kerala Police
Last Updated: 2026-04-21 11:16:03
Kerala Police have issued a critical warning regarding a sophisticated cyber fraud targeting Vivo and iQOO smartphone users. This scam leverages fake "OriginOS Update" messages to trick individuals into installing malicious software, leading to the theft of sensitive personal data, including crucial banking credentials. Users are urged to exercise extreme caution against these fraudulent attempts.
The fraudulent scheme typically begins with users encountering pop-up alerts on their devices, falsely claiming that an "Urgent System Update Required." These deceptive messages prompt users to click on a provided link. Instead of initiating an authentic software update, clicking this link surreptitiously downloads and installs harmful malware onto the smartphone.
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How the scam operates
Once installed, the malware grants fraudsters complete unauthorized control over the compromised device. This allows them to remotely access critical phone functions such as the camera, microphone, SMS messages, and contact lists. The primary objective of this intricate scam is to illicitly siphon funds directly from the victim's bank accounts, posing a significant financial threat.
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To safeguard against such attacks, police strongly advise users to obtain all system updates exclusively through their phone’s official "System Update" option, found within the device settings. Users must never click on update links received via internet browsers, unsolicited messages, or any third-party notifications, as these are often conduits for malicious software.
How to protect your device and data
Furthermore, users are cautioned against responding to any threatening messages that claim their phone will be blocked if an update is not installed immediately. As a vital security measure, it is recommended to keep the "Install from Unknown Sources" option disabled on smartphones. Additionally, installing and regularly updating trusted antivirus software can provide an extra layer of protection.
In the unfortunate event that a user has inadvertently clicked on a suspicious link, immediate action is crucial. The first step is to disconnect the device from the internet without delay. Following this, the smartphone should be thoroughly scanned using reputable security applications to identify and remove any recently installed suspicious applications or malware.
Victims are also advised to promptly change all passwords for banking, email, and social media accounts, preferably using a secure and uncompromised device. For those who have experienced financial fraud, reporting the incident immediately is essential. The national cyber helpline number 1930 is available, or a complaint can be lodged via the National Cyber Crime Portal.
This warning from the Kerala Police underscores the persistent threat of cyber fraud targeting unsuspecting smartphone users. By adhering to official update channels, exercising vigilance against unsolicited links, and knowing the steps to take in case of compromise, users can significantly enhance their digital security and protect their personal and financial information.